Emergency Services and When to Use Them

If an emergency situation occurs in your home or even in an area near you, it’s important to identify whether or not this needs to be reported to a primary emergency service. If something takes place such as a crime or fire damage, you will need to know who exactly should be called and where you can call them. Below are the different possible situations that could occur and what emergency service should be used. 

A Sickness or Injury Has Occurred 

When a disaster involving a person becoming dangerously ill or injured occurs, this is when the emergency medical service should be called. Sometimes when this service is called, you will see the fire department arrive along with emergency medical technicians. All of these workers will be heavily trained in treating the injury or illness you may be facing. 

If the area you’re located in doesn’t contain EMTs, staff members from the medical center or hospital in your community will arrive to help with the emergency the best they can. 

You’ve Witnessed a Crime Take Place 

If you notice any type of crime outbreak, the police station is the best place to get a hold of. The police in your area will work to make sure no one else is feeling unsafe or threatened by any type of dangerous crimes happening. 

If the police ever need any type of back-up to join and assist them in their work, they will call the fire department. The fire department workers keep large crowds away from the areas.  They serve as crowd control for the police department. 

You Spot Fire Damage 

If a fire is currently taking place in a home or building, the fire department should be contacted. These firefighters work to put out any fires and rescue anyone caught in the fire. 

They also work to maintain a safe community by visiting different areas of the community and educating people on the importance of fire safety. Additionally, they help victims recover after experiencing fire or smoke damage to their homes.  

Other Disasters 

If an emergency occurs and you aren’t sure who to contact, dialing 911 could be the smartest action to take. This is the Emergency Communications office. They work to coordinate and handle any emergencies that take place. This office works to make sure everyone in the community and neighborhood remains safe. They connect callers to the respective departments needed to best take care of the issue at hand. 

This office assigns the emergency services to the necessary departments using a call via radio. It’s always open and able to take people’s calls. If you witness an emergency, they are always there to help. 

Call Your Local Restoration Company 

If the damage has already occurred and you’ve contacted the emergency authorities, MD Restoration is still available to help. Whether you’ve experienced fire damage or other disasters, we can help your home with damage repairs. We can provide the tools necessary in order to help you recover from any disasters that have taken place. 

For a free estimate, give us a call anytime at (240) 370-5582.

What to Do If There’s a Fire in Your Home

House fires are scary things. It’s not uncommon for families to freeze in shock when a disaster strikes. But you need to deal with fire damage quickly if you want to save your home. That’s why MD Water Restoration wants to help you plan on what to do if there is a fire in your home. Fire damage can look devastating, but it is fixable.

Use a Fire Extinguisher

If there is a fire in your home and it’s small enough, you can put it out yourself. At the first sign of a fire, resist the urge to automatically throw water at it. Sometimes water can make things worse or even cause you to get electrocuted. Electrical fires and stove fires should be put out by a fire extinguisher or left to a professional to deal with. Your home should always have a fire extinguisher at the ready in case of fires.

Get to a Safe Place

When a fire is bigger than you can handle, you need to get out of the fire’s way. Fire damage will spread quickly, which means you should leave your home as soon as possible. Even if the fire is only in one room, smoke damage will spread into other rooms through doors and air vents. Breathing in smoke can be just as dangerous as the flames. If you can safely leave your home, that should be your first priority. Once you are safe, call 911 to have the fire put out by the fire department.

Call A Restoration Company

When all is said and done, the fire will be out but fire damage will be left behind. Whatever the fire touched will probably be burnt or singed, soot will be everywhere, and smoke damage goes a lot farther than fire damage. This means rooms that the fire may not have touched will still be filled with smoke, especially on upholstery or carpets. Plus, there will be water damage from the fire department’s hoses. This is not a job to take on yourself. A restoration company will have the right tools to measure the air quality in your home, restore home fixtures, appliances, and furniture that weren’t completely destroyed, and get rid of things that just need to be thrown away. Once the work is completed, the restoration company can tell you when it’s safe to live in your home again.

MD Water Restoration is here to help after a fire, flood, or any other home disaster. We have the right tools to treat fire damage and restore your home to how it was prior to a fire. Give us a call 24/7 for your free estimate at (240) 370-5582.

Dos and Don’ts of Fire Damage Restoration

Dealing with a fire is a very traumatic event. The days and weeks following a fire are overwhelming and stressful. However, for the best restoration and money savings, it is best to clean up fire damage as quickly as possible. Once everyone is out safely, and you get the okay to go back home, it is time to start a fire restoration plan. While making a plan, you should know the dos and don’ts of fire restoration. If you don’t follow these rules, then you could end up with more fire damage.

Do: Always Be Safe

Safety should always be your number-one priority when it comes to cleaning up after a fire. If you are unsure about something or don’t know how to handle certain things, then it is best to wait for a professional to help.

Don’t: Use Food Items or Canned Goods

Fire can do a lot of harm to food and canned goods. It is best to throw out any food or canned goods that were exposed to the fire. Throwing these items out will save you from an illness you don’t want.

Do: Call Your Insurance Company

It is important that the first call you make is to your insurance company. Your insurance will want to know that you had a fire and the extent of it. It is best to also take pictures to send to your insurance company. The sooner you file an insurance claim, the sooner someone will be out to assess the damage. Keep in mind that insurance claims take some time, so it is in your best interest to file a claim as soon as possible.

Don’t: Use Any Outlets or Other Electronics

The first thing you may want to do is flip the light switch or plug something in to see if the power works. Doing this can be hazardous to your safety. It is best to wait until the professionals check your electronics out before using them.

Do: Keep Receipts

You should keep any receipt that has to do with the fire damage restoration. Having receipts to hand over to the insurance company will help with the claim. Insurance companies will usually not just take your word; they will want some proof.

Don’t: Clean Anything

The first thing you will want to do is clean the walls and floors. However, it is best to leave them alone until the insurance assesses the damage. If you tamper with anything, you may not get all the money you need to cover the damages.

Do: Call the Professionals

While it is easy to do some fire damage restoration yourself, not all of it is fun. When it comes to fire restoration, there are a lot of dos and don’ts that you need to know. Instead of adding more stress to your life, you should call the professionals. Professional restoration companies will help you clean and restore your home. They will also get you the information you need for your insurance claim. Instead of doing everything yourself, call the experts at MD Restoration.

Handling The Aftermath Of A Home Fire

When there is a fire, the main thing is to get yourself and your family to safety as quickly as possible.  For some people it is possible to grab a few items before they leave and once the fire is out, it is an automatic reaction to try and go back in to see what else can be rescued.  After a fire, there are a number of potential hazards in your home and entering before it is safe can put your life at risk.  Here are just a few of the potential hazards you may encounter:

Chemical Spills

Cleaning supplies may have interacted together when the bottles they were stored in melted in the fire.  The heat may also have caused the chemicals to give off toxic fumes.  Most people have a number of toxic substances in their home including cleaning materials and pesticides which could cause harm if inhaled or even stepped in when not wearing protective gear.

Sharp Metal

Extreme heat can cause damage to your appliances, piping and even building materials.  There is a possibility of burns if skin touches against the heated surfaces. There is also a chance of infection if you happen to cut yourself on any metal surface that has become sharp or contains an edge due to fire damage. You could even injure yourself severely if you step on a sharp piece of metal or cut yourself deeply while walking around in the home. 

Structural Damage

The extreme heat of a fire can do major damage to structural supports and even cause internal damage that may not be immediately obvious.  Bumping against a pillar or wall may be all the stress needed to cause the walls or ceilings and even rafters to come falling down.  This could result in injury and even death in extreme cases.
Ash, Soot and Water

Ash, soot and water can be a health hazard in the aftermath of a fire.  Breathing in soot particles can cause lung damage.  It is always important to deal with these effects after a fire to ensure no added risk to your family from smoke and soot in your air filtration system and no mildew or mold growth due to the water used to put the fire out.


Exposed cabling and burned off insulation can put you and your family at risk of electrocution. This can also result in an electrical fire if the electricity has not been switched off immediately.

There are numerous potential hazards and dangers in the aftermath of a fire in your home.  It is often the best policy to call in professionals to deal with the clean up and safety precautions. Your insurance company would usually be able to send out someone to assess the damage to your home. Ensure the assessment is done before any clean up starts so that the assessor can get the full picture of the severity of the fire damage. You insurance company will probably pick up the bill to have professionals clean and restore your home after the fire, but it is always best to check your insurance policy to see what you are covered for in the event of a fire in your home.